Customer Stories
Here’s What Some of Our Customers Are Saying About Us!
Water Way Pool & Spa takes pride in providing 100% customer satisfaction, and we appreciate hearing about your experience with us. Please take a few minutes to browse through our reviews to see what some of our clients have said about their experience with us.
“Eric and Water Way Pool & Spa were awesome to work with. Very knowledgeable and helpful and their prices can’t be beat! They sell top name brand pools for less than the big box stores sell theirs for. I won’t name names, but we tried working with a big box pool and outdoor store in Merrillville for a pool. Though friendly, the costs just kept going up every time we got close to finishing the deal. Water Way had been suggested to us as an alternative and I’m glad we went there. Saved a bunch of money, got a lot nicer pool and equipment, and there was no hassle or waiting. I know this sounds like a sales pitch, but it’s not. Seriously, go and get your pool from these folks.”
Steve M.
“This place is great. They always have the answers to my water treatment. Just bring in a wster sample, get it tested, and listen to what Renee tells you! It is that easy. The staff is always great and very knowledgeable. You could probably save a dime by going somewhere else but I just don’t price shop Water Way as I want this place to be here forever. I’m not sure what I would do without them!”
Greg K.
“I cannot say enough wonderful things about the level of service we received from Water Way! Eric and his team were amazing from the day I walked in ~ not sure of what I was looking for ~ to answering my every big and small question as we were getting our pool delivered and installed. Anyone wanting a pool or hot tub needs to go to Water Way!!! I am thoroughly impressed!!!!”
Nichole L.
“These guys are great. They went above and beyond to make sure we were happy with our purchase. They will get all of our pool purchasing needs. Also thanks for the recommendation for a pool service company. See you soon. Trying to talk the wife into a hot tub!”
Robert S.
“Love supporting this small business! They are also super helpful and friendly. Especially for beginners with new pools. Fair on pricing and they do free water testing with steps on how to fix your water quality that are super easy to understand. Will never go to another pool store.”
Tiffany C.
“Bought a Hot Tub at Water Way. They had Fantastic service and knowledgeable staff. Would not go anywhere else. Eric and Griffin took care of all our needs. Highly recommend Water Way!”
David N.
“We bought our pool from here 2 years ago. I have no complaints! I go here frequently to get my water tested for free and they explain to you what chemicals you need and how much to pour. Griffin is my go to guy! He is extremely helpful and knows what he is talking about when you have any sort of problem he will fix it!”
Caitlin H.
“Stacy is amazing and so very helpful! Sat with us and explained every. Was very honest about the difference in products. It was a tremendous blessing working with her. I’m so excited to be getting our pool!”
Kimberlee B.
“Good honest answers even when I’m there for a $5 part. Great people, a real family run atmosphere. Can’t recommend enough.”
Joe K.
“We just bought and had installed our second pool from them.. waterways is by far the very best.. Everything from picking out a pool to install has always gone super smooth. They are great to work with.”